Here are some FAQs that cover the key concerns a prospective client would have — legal risk, process, cost, and ongoing maintenance — which maps well to everything the page is already addressing.
What is ADA compliance for websites? The Americans with Disabilities Act requires that websites be accessible to people with disabilities. This means your site must be usable by individuals who rely on screen readers, keyboard navigation, voice controls, and other assistive technologies. Under the law, inaccessible digital content is considered a form of discrimination — and businesses that fall short are exposed to federal litigation and financial penalties.
Does the ADA apply to my business? If your business operates a public-facing website — which includes the vast majority of companies — ADA compliance applies to you. It covers businesses of all sizes across nearly every industry. The common misconception that the ADA only applies to large corporations has cost many small and mid-sized businesses dearly in court.
What are the consequences of not being ADA compliant? Non-compliance exposes your business to DOJ investigations, federal lawsuits, financial penalties, and damages. Beyond the legal risk, an inaccessible website can result in significant reputational damage — particularly as public awareness around accessibility continues to grow. ADA-related lawsuits have increased sharply in recent years, and both government agencies and private plaintiffs are actively filing complaints.
How do I know if my website is ADA compliant? The honest answer is that you probably don’t — unless it’s been formally evaluated. Many websites have accessibility issues that aren’t visible to the average user but create real barriers for people with disabilities. The first step is a professional audit that assesses your site against current ADA standards and identifies exactly where the gaps are.
What does the compliance process look like? We begin with a thorough evaluation of your existing website. Based on that assessment, we determine whether your site can be remediated or whether a rebuild is the more practical path forward. From there, we provide a clear scope of work, a defined timeline, and a transparent budget — so you know exactly what’s involved before any work begins.
How long does it take to become compliant? Timeline varies depending on the size and complexity of your site and whether remediation or a rebuild is required. We provide a specific timeline as part of our initial assessment, so you’ll have a clear picture before the project begins.
How much does ADA compliance cost? Cost depends on the scope of work involved. A smaller site requiring targeted remediation will be priced very differently than a large, complex site that requires a full rebuild. What we can tell you is that the cost of getting compliant is consistently lower than the cost of defending a lawsuit — which can run into the tens of thousands of dollars before a case is even resolved.
Do I need to stay compliant after the work is done? Yes — and this is something many businesses overlook. Websites change over time. New content gets added, third-party tools get updated, and accessibility standards continue to evolve. A site that’s compliant at launch can fall out of compliance without ongoing attention. We offer quarterly and bi-annual compliance audits to make sure your site stays protected long after the initial work is complete.
What is Section 508 and does it apply to me? Section 508 of the Rehabilitation Act is a parallel accessibility framework that applies specifically to federal agencies and businesses that contract with or supply technology to the federal government. If your business works with government clients, Section 508 compliance is an additional requirement alongside the ADA. We can assess and address both.
Where do I start? The first step is an evaluation of your current website. We’ll assess where you stand, identify the risks, and lay out a clear plan to bring you into compliance. Reach out to us to get started.